R K SILAI MACHINE respects the privacy, confidentiality, and professional discretion of every tailor, atelier, and client who entrusts us with information.
This Privacy Policy governs how we collect, use, store, and protect data shared with us through our website, direct consultations, and service engagements.
We collect only essential information required to understand your sewing requirements, deliver machines and services, and maintain accurate records for billing, support, and compliance.
Typical data points include contact details, studio location, order history, and preferences related to machine specifications and service schedules.
R K SILAI MACHINE does not sell, rent, or trade your personal or business information to third parties.
Data may be shared only with trusted logistics, finance, or technical partners strictly on a need-to-know basis and solely for the purpose of fulfilling your orders or service requests.
All records are stored using reasonable physical, technical, and administrative safeguards aimed at protecting against loss, misuse, or unauthorised access.
Access to customer information is limited to authorised team members who are trained to handle data responsibly.
You retain the right to request access to your data, seek corrections, or ask for deletion of non-essential records, subject to legal and regulatory obligations.
To exercise these rights or to raise any privacy concerns, please contact us at contact@rksilaimachine.shop or via the phone number listed in the Contact section.
R K SILAI MACHINE may update this Privacy Policy periodically to reflect changes in regulation, technology, or our service model.
Any material updates will be communicated through this page, along with a revised effective date.